TERMS & CONDITIONS

Privacy
We understand the responsibility to protect your personal information. Credit card transactions are encrypted and your private account information will be kept in strict confidence.

Payments

All prices and transactions are in Canadian Dollars (CAD). We accept the following credit cards, Visa, Mastercard, and American Express.

Shipping

We are still working on the best shipping options for our customers.

For right now we are offering only local free delivery. To maintain appropriate physical distancing practices, we are offering safe porch drop off, and outside apartment building drop off at this time. Delivery is free with any minimum $75 dollar purchase.

Refunds and Exchanges
If you are not completely satisfied with your purchase, you may exchange unused in package, non-sale items in their original condition with tags attached within 30 days, less the shipping costs. We do not provide refunds, only exchange or store credit for future use. We do not accept returns after 30 days from receipt of purchase.

Sale items may be brought back for an exchange or store credit within 1 week of purchase.

Please contact us to obtain a Return Authorization Number (RA#) before shipping the return back to us. Return shipping charges are the customer's responsibility. Earrings are final sale due to hygiene reasons.

Product Availability / Descriptions / Prices
We always strive to keep the most accurate availability and product descriptions. In case of accidental error, we reserve the right to change descriptions and prices without notice.

If an order is placed and, for any reason, we no longer have the item you ordered in stock, we will notify you as soon as possible (prior to processing payment) so that different arrangements can be made.